Body Language Basics

Sales and Marketing OverviewCourse Outline / TopicsOverview Can you tell if someone is telling the truth just by looking at them? It is a skill that a lot of people do not have. Through Body Language Basics you will be given a set of tools to use to your advantage. These tools can be utilised [...]

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Sales and Marketing OverviewCourse Outline / TopicsOverview Coaching is not just for athletes. More and more organisations are choosing to include coaching as part of their instruction. Coaching salespeople, when done correctly, will not only increase sales, it will have a positive impact on the community and culture of a company. The benefits of coaching [...]

Sales and Marketing OverviewCourse Outline / TopicsOverview For many people, the term Contact Center relates to sales calls and telemarketers, but a contact centre can provide customer support, information technology support, and much more.  The key to offering great customer experience is in the training.   A well-trained contact centre employee can be the difference [...]

Sales and Marketing OverviewCourse Outline / TopicsOverview Webinars are a great inexpensive way to reach a large number of people. Webinars are great tools if you want to market a new or improved product, train employees, demonstrate a new task, or have a meeting with employees located throughout the globe. Being an interactive form of [...]

Sales and Marketing OverviewCourse Outline / TopicsOverview Recognizing employees through various recognition programs is a fantastic investment. Being appreciated is a basic human desire and praise and recognition are essential to an outstanding workplace and its employees. Through our Employee Recognition workshop, your participants will recognize the value of implementing even the smallest of plans. [...]

Sales and Marketing OverviewCourse Outline / TopicsOverview Successful event planning starts with possessing good communication skills, being highly organised, and having the ability to follow up with vendors until completion. Preparation before, during, and after is crucial in helping reach your desired objectives.  With our Event Planning workshop, your participants will learn how to anticipate [...]

Sales and Marketing OverviewCourse Outline / TopicsOverview High Performance Teams (Non-remote Workers) are organisations, teams or groups working inside an office environment that are focused on achieving the same goals.  With our High Performance Teams (Non -remote Workers) workshop, your participants will begin to see how important it is to develop a core set of [...]

Sales and Marketing OverviewCourse Outline / TopicsOverview High Performance Teams (Remote Workforce) are organisations, teams or groups working in a virtual environment that are focused on achieving the same goals. Bringing team members together through a virtual environment can be a challenging task. This workshop identifies these challenges and helps your participants push through to [...]

Sales and Marketing OverviewCourse Outline / TopicsOverview In the age of online shopping and technology, in-person sales can easily be ignored. However, do not overlook the importance of personal contact. You never know when or where you will meet your next customer, and it is important to make a good impression. Everyone who is interested [...]