Coaching And Mentoring

Supervisors and Managers OverviewCourse Outline / TopicsOverview You are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month, even after you spoke with them about the importance of meeting goals. This employee has a great attitude and you know they can do [...]

Supervisors and Managers OverviewCourse Outline / TopicsOverview An annual review can help you keep your employees happy, engaged, and focused.  It is human nature to want to succeed.  Giving your employees feedback on their positive and negative attributes is part of the pathway to success.  A poorly designed annual review can have the reverse effect.   [...]

Supervisors and Managers OverviewCourse Outline / TopicsOverview Management must be effective for the success of any business. Unfortunately, it is all too easy to overlook the training and development of new managers. When you provide your managers and employees with the skills and tools they need, you will greatly boost morale and strengthen your organisation.  [...]

Supervisors and Managers OverviewCourse Outline / TopicsOverview When you think of staff motivation, many things may come to mind: more money, a bigger office, a promotion, or a better quality of life. The truth is, no matter what we offer people, true motivation must come from within. Regardless of how it is characterised, it is [...]

Supervisors and Managers OverviewCourse Outline / TopicsOverview Facilitation is often referred to as the new cornerstone of management philosophy. With its focus on fairness and creating an easy decision making process. Creating a comfortable environment through better facilitation will give your participants a better understanding of what a good facilitator can do to improve any [...]

Supervisors and Managers OverviewCourse Outline / TopicsOverview The Encarta Dictionary defines knowledge management as the organisation of intellectual resources and information systems within a business environment. Sounds pretty simple, right? Take a moment, though, and think about all the information that each person has in their brain. That's a lot of knowledge!  The Knowledge Management [...]

Supervisors and Managers OverviewCourse Outline / TopicsOverview They say that leaders are born, not made. While it is true that some people are born leaders, some leaders are born in the midst of adversity. Often, simple people who have never had a leadership role will stand up and take the lead when a situation they [...]

Supervisors and Managers OverviewCourse Outline / TopicsOverview Imagine a realm where business processes are optimised, waste is minimised, and customer expectations are exceeded– this is the world of Lean Six Sigma. Lean Six Sigma is a process improvement methodology that merges the power of Lean and Six Sigma approaches. Lean process, which is based on [...]

Supervisors and Managers OverviewCourse Outline / TopicsOverview With the Manager Management workshop, you will be able to provide the skills, guidance, and empowerment to your team of managers. They will then be better suited to leading and motivating their team and thus produce fantastic results. To be a successful manager means having a wide range [...]

Supervisors and Managers OverviewCourse Outline / TopicsOverview Traditionally, middle managers make up the largest managerial layer in an organisation. The Middle Manager is responsible to those above them and those below them. They head a variety of departments and projects. In order for a company to operate smoothly, it is essential that those in middle [...]