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Administrative Support

Administrative Support

Having effective administrative skills are essential in today’s work environment. Being organized, punctual, and effective in your communication skills, both written and verbal, are crucial if you want to achieve your goals in any endeavor you pursue. Think of it. The current business environment is filled with many sources of information, and you have to take that information and analyze it, prioritize it, and process it to the extent where value is achieved for the organization. Good administrative skills reduce the risk of “things falling through the cracks.” Great administrative skills create exponential results that spot potential problems, overcome obstacles, and leverage resources effectively. 

In the Administrative Support workshop, you will learn the core skills that will help you use your resources efficiently, manage your time wisely, communicate effectively, and collaborate with others skillfully. The practices presented in this module will take time to root into your daily work routine. However, making the commitment to consistently apply the concepts every day is the key to changing and adopting new behaviors in a short amount of time. 

 

Workshop Objectives:

  • Get better organized
  • Manage their time more effectively
  • Prioritize their time so they can get it all done. 
  • Complete special tasks 
  • Improve verbal communication skills 
  • Increase awareness of non-verbal communication skills 
  • Achieve self-empowerment
  • Deal better with their managers
  • Learn that self-care is a priority

Course Outline

Module One: Getting Started

Module Two: Getting Organized (I)

Module Three: Getting Organized (II)

Module Four: Managing Time

Module Five: Getting It All Done On Time

Module Six: Special Tasks

Module Seven: Verbal Communication Skills

Module Eight: Non-Verbal Communication Skills

Module Nine: Empowering Yourself

Module Ten: The Team of Two

Module Eleven: Taking Care of Yourself

Module Twelve: Wrapping Up

₦ 36,000