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Developing Emotional Intelligence


Taking control over the emotions that shape our lives can have powerful effects. Emotional intelligence (EI) is the ability to recognize and manage our emotions, behaviours, and impulses, as well as apply this knowledge to the world around us. It encourages self-awareness, internal motivation, and the exploration of diverse perspectives. Through effective and authentic communication, emotional intelligence will create positive relationships within any organisation. 

Emotional intelligence is a skill that can be developed, in which these skills will help you to maximise your personal and professional success. The Developing Emotional Intelligence course will provide participants with the tools to gain control over emotions, navigate challenging situations, and communicate empathetically. With emotional intelligence, you can build a happy and prosperous life.


Workshop Objectives:

  • Define emotional intelligence and emotions
  • Identify the components of emotional intelligence
  • Identify tools to gain control over emotions
  • Determine effective verbal and nonverbal communication skills
  • Successfully execute conflict resolution and manage relationships with others
  • Identify the benefits of being emotionally aware
  • Recognize ways to apply emotional intelligence in the workplace
  • Determine ways to make a great impression on others

Module One: Getting Started

Module Two: Introduction to Emotional Intelligence

Module Three: The Components of EI

Module Four: Tools to Gain Control

Module Five: Verbal Communication Skills

Module Six: Nonverbal Communication Skills

Module Seven: Managing Relationships With Others

Module Eight: Overcoming Obstacles

Module Nine: Application to Business Practices

Module Ten: Benefits of Being Emotionally Aware

Module Eleven: Making an Impact

Module Twelve: Wrapping Up

₦ 24,000