Executive and Personal Assistants
Being an Executive or Personal Assistant is a unique position that requires a variety of skills. Whether you are updating schedules, making travel arrangements, minute taking, or creating important documents, all must be done with the highest degree of confidentiality. Confidentiality is one of the most important characteristics of any assistant.
Our Executive and Personal Assistants workshop will show your participants what it takes to be a successful assistant. Participants will learn what it takes to effectively manage a schedule, organize a meeting, and even how to be a successful gatekeeper. Being an Executive or Personal Assistant takes a special skill set and this workshop will provide your participants with the necessary tools.
Workshop Objectives:
- Adapt to the needs and styles of management
- Communicate through written, verbal, and nonverbal methods
- Improve time management skills
- Manage meetings effectively
- Act as a gatekeeper
- Use the tools of the trade effectively
Course Outline
Module One: Getting Started
Module Two: Working with Your Manager
Module Three: Administrative Soft Skills
odule Four: Effective Time Management
Module Five: Meeting Management
Module Six: Tools of the Trade (I)
Module Seven: Tools of the Trade (II)
Module Eight: Being an Effective Gatekeeper
Module Nine: Organizational Skills
Module Ten: Confidentiality Guidelines
Module Eleven: Special Tasks
Module Twelve: Wrapping Up