Delivering Constructive Criticism

Workplace Essentials OverviewCourse Outline / TopicsOverview Delivering Constructive Criticism is one of the most challenging things for anyone to do. Through this workshop your participants will gain valuable knowledge and skills that will assist them with this challenging task. When an employee requires feedback or criticism, the situation needs to be handled in a very [...]

Workplace Essentials OverviewCourse Outline / TopicsOverview With this workshop your participants will be able to develop a business environment that reflects a positive set of values and ethics. Aligning these characteristics with the standards of conduct is what makes a business stand out and be a leader in the business world. Through our Developing Corporate [...]

Workplace Essentials OverviewCourse Outline / TopicsOverview Customer service is a necessary position in the job world today.  It helps companies give customers what they want and what they need. Although many customers can be difficult, with the right training, skills, and knowledge, any difficult customer can be handled properly and effectively.  With a positive attitude, [...]

Workplace Essentials OverviewCourse Outline / TopicsOverview Networking – according to Merriam Webster is “the exchange of information or services among individuals, groups, or institutions; specifically:  the cultivation of productive relationships for employment or business”. These, and other events can become more easily managed with this great workshop. With our Networking Outside the Company workshop, your [...]

Workplace Essentials OverviewCourse Outline / TopicsOverview Networking has become a crucial part of the world today. Most people are aware of external networking and primarily focus on that. It is important to pay extra attention to internal networking, or networking within the company. To be truly effective, internal networking must be utilised throughout the company.  [...]

Workplace Essentials OverviewCourse Outline / TopicsOverview The productivity of a company begins with the health of its employees. While it may not always be possible to eliminate sickness, with the proper tools, reducing illness and its effects on the workplace, can be within your reach. This course will discuss the steps to implement to keep [...]

Workplace Essentials OverviewCourse Outline / TopicsOverview A respectful work environment is essential to the overall success of your team, and will contribute to a well-founded work reputation. Evidently, when we learn to accept the differences between the values and perspectives of those around us, we can continue to grow as a team. The concept of [...]

Workplace Essentials OverviewCourse Outline / TopicsOverview Welcome to the Responsibility in the Workplace workshop. One of the most critical traits to look for in an employee is responsibility.  Responsible employees drive the success of an organisation, whether for profit or not for profit. This workshop will introduce to you the ideas of responsibility and the [...]

Workplace Essentials OverviewCourse Outline / TopicsOverview It is not possible to control or manage 100% of risk, but knowing what to do before, during, and after an event will mitigate the damage and harm. Identifying potential hazards and risks and making it part of the day to day business is important. Safety should be the [...]

Workplace Essentials OverviewCourse Outline / TopicsOverview Workplace safety is the responsibility of everyone in an organisation. Companies have legal obligations to meet certain safety requirements, but many go further than the minimum obligations. Safety standards and procedures must be put in place, and everyone needs to follow the standards in order for them to be [...]