Servant Leadership

Sales and Marketing OverviewCourse Outline / TopicsOverview Servant leadership may seem like a contradicting term, but it is becoming a very popular tool in many businesses. Servant leadership is a philosophy that involves focusing on the success of others (i.e., your employees), and in turn, building better professional relationships that can benefit both manager and [...]

Sales and Marketing OverviewCourse Outline / TopicsOverview Social media is a staple of modern life. It is so enmeshed in the way that we communicate that companies have little choice but to engage social media as part of their marketing strategy. Before implementing any social media strategies, you should take the time to understand the [...]

Sales and Marketing OverviewCourse Outline / TopicsOverview Proper Telephone Etiquette can facilitate great communication, inside and outside the office. It can be the special way that you show confidence in a challenging situation, or your pleasant day-to-day interaction with customers and co-workers alike.  These and other events can become more easily managed with this great [...]

Sales and Marketing OverviewCourse Outline / TopicsOverview No one is born a sales person.  No one has a special gift that makes customers buy products/services. Everyone can; however, learn how to sell successfully.  By learning to communicate with customers, build lead lists, and sell the company’s services with authority; anyone can be a successful sales [...]

Sales and Marketing OverviewCourse Outline / TopicsOverview Attending a trade show is a large investment for any company. Preparation is essential: It’s better not to go to a trade show than to go unprepared. Every person in your booth is an ambassador of your company, make sure they are prepared. Trade show attendees usually plan [...]